Your custom is valuable to us and so we take the subject of protecting your privacy as an essential part of our relationship with you.

Storing your information

We will collect the minimum amount of information necessary in order that a visit to our site meets your expectations.

Clockwork Goblin Miniatures will never release your personal information to any external organisation for mailing or marketing purposes.

In order to purchase items on this website, we will ask you to provide and we will store some personal information.

This may include:

  • your name
  • e-mail address
  • billing address
  • delivery address
  • telephone number
  • product selections
  • password

Personal information collected while you visit our site will be stored on a secure server & is held in full compliance with the Data Protection Act 1998.

Clockwork Goblin Miniatures may collect and store information about your location on the internet (e.g. the URL you came from, your IP address, domain details), the telephone area code where your computer is located and the country where applicable, the pages on our website that were viewed during your visit, the advertisements you clicked on, and any search terms that you entered on our website (‘User Information'). We may collect this data even if you do not register with us.

Clockwork Goblin Miniatures use a fully secure offsite payment portal, powered through PayPal, to process all transactions. We do not, therefore, have direct access to any financial information that you provide, nor do we store any sensitive financial data on our servers.

Please note: Our site may from time to time be monitored in order to improve the quality of service we provide.

Using your information

We only use your information to:

  • process your order with us
  • provide Statistical data to improve this website and the services it offers to you
  • provide relevant website content and promotions to you
  • administer this website
  • notify you of products or special offers that may be of interest to you (if you agree).
  • process & deliver your order

You agree that we can contact you for any of the above purposes either by phone, e-mail or in writing. You will not consider any of the above as being a breach of any of your rights under the Telecommunications (Data Protection and Privacy) Regulations 1999.

As part of our registration process or if you enter contests or prize draws on our site we include your details on our database to receive information from Clockwork Goblin Miniatures by e-mail (but also on rare occasions by mail or by telephone), about products, promotions or extra special offers that you may be interested in. If you do not wish to receive this information, please tick the appropriate box during the registration process.

If you no longer wish to hear from us please unsubscribe using the link provided or contact [email protected]

In order to process and deliver your order, limited elements of your personal information may be supplied to other businesses associated with Clockwork Goblin Miniatures and to reputable third parties (i.e. carrier & courier services). Clockwork Goblin Miniatures requires all of them to treat your personal information as confidential and to comply with all current Data Protection and consumer legislation.

If the police or any other regulatory or government authority investigating suspected illegal activities requests your personal information or user details we will comply.

In keeping with most e-commerce sites Clockwork Goblin Miniatures use Cookies to keep track of your current shopping session. We use the cookie to personalise your experience and so that you may retrieve your shopping cart at any time - if you do not accept Cookies you will be unable to use this Website. If you check the box asking us to “remember” your login details we will also do this using a Cookie on your PC. Information on how to alter your settings to accept cookies should be available from your Internet service provider or web browsing software provider.

We will treat all your Personal Information as confidential (although we reserve the right to disclose this information in the circumstances already mentioned).

Please check back frequently to see any updates or changes to our privacy policy. If you have any questions about this policy please contact us at [email protected]